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Desktop Support Intern

Posted Mar 28, 2024 0 . 0 . 0 . 0

TuteeHub

1L+ Subscribers

+10 pts

Maintain laptop and hardware troubleshooting
Handling and troubleshoot issues remotely
System monitoring and maintenance including configuration and security management, patching, automation, hardening and system upgrades
Ensuring overall system and server uptime, availability, reliability, and security
Ensure security through access control, backups and firewalls
Assigning IP phone and troubleshooting issues
Capable of handling servers and Microsoft software
Strong networking and system administration knowledge Solid understanding and experience in system /network security
Capable of handling network printer set up and access issues
Capable of handling LAN and WAN network issues
Provide technical support to end-users regarding hardware, software, and network-related issues
Install, configure, and troubleshoot desktop systems, including operating systems and software applications
Perform routine maintenance tasks such as system updates, patches, and backups
Conduct hardware and software inventory management, including asset tracking and documentation
Stay current with emerging technologies and industry best practices to continually improve support services
Freshers can also apply

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